As a leading manufacturer of food inspection technology, Mekitec is dedicated to providing world-class service on par with our quality x-ray food inspection systems. With a global network of service delivery centers and trained partners, we are able to offer our wide range of services to customers globally.
Our pre-sale process to ensures that you receive an efficient and cost-effective system that addresses each and every one of your specific needs.
Solution Planning – Our experts take the time to listen to your specific needs, concerns, and challenges to successfully provide the right system for every need.
Application Test – Our distribution centers test your exact products to ensure the system set-up you have chosen can efficiently handle the workload and meet your expectations.
Once you’ve chosen the xray food inspection system that works best for you, our factory-trained engineers will come to your facility and complete the installation.
Introductory Employee Training – We understand that new technology can be daunting. Our staff will also train your employees how to use our xray food system to ensure proper and efficient handling.
Software Set-up – To make the most out of your new system, we will customize and install our software to meet your needs and preferences.
Our service doesn’t end when your new system is installed. Mekitec offers continuous and accessible support to all our customers. This gives you the peace of mind knowing that your system runs efficiently at all times.
Maintenance Packages – Regular maintenance of your system allows it to run error-free, reducing downtime that eats into your production schedule and profits. Our maintenance packages include:
- Service & Repair
- Performance Verification
- Preventive Maintenance
Spare Parts – If you require spare parts for your system, we have you covered. We keep all our main components in stock, as well as spare part kits in all of our distribution centers. We also take great pride in our fast delivery services. This assures you that line interruptions are kept to a minimum.
Technical Support – Our technical support specialists are available to provide solutions to any problems you may encounter with your x-ray food inspection system. We offer both onsite and web-based technical support.
Radiation Survey – We offer services that range from quarterly to annual certifications ensure compliance.
For those looking to make the most out of their systems, Mekitec offers various services that allow clients to raise the efficiency of the systems and operators further, significantly improving their ROI.
Advanced Training Packages – Provide your employees with advanced technical training, as well as operator and quality.
Software Updates – We employ continual improvement in all areas. Our team develops periodic software updates designed to make our systems easier to use and more effective in operation. We take feedback from our customers and look towards the future to anticipate their needs tomorrow.